The heart behind hospitality is the desire to connect with others in a meaningful way over a shared experience. Restaurants, hotels, and wineries that want to facilitate these experiences must constantly seek to innovate and adapt. There has never been a time where pivots and redirections have occurred so rapidly and without warning.
So much of the hospitality industry’s capacity to adapt and overcome closures and other challenges has been fueled by social media and digital marketing. The ability of a company to remain close to guests is tied to their ability to remind guests of the laughter and stories shared over cocktails, the warmth of a cozy morning spent under the covers looking out over the water, the joy of oysters and bubbles to mark a celebration, and the calm of a slow morning coffee on a private deck engulfed in the serenity of bay fog.
One of the joys of connecting with guests online is seeing the lasting effect that quality hospitality has on people. When a shared post harkens back to a specific memory, our guests love sharing their experience in response to the post. This kind of online engagement brings so much joy to hospitality professionals who thrive on providing memorable guest experiences. When we are not able to connect in person, we are able to re-connect in the world of social media. Social media has allowed us to remain engaged with those we love most: our loyal friends of Nick’s. We are thankful for this ability, but it will never take the place of what we love the most: hosting our friends in person!
So how about it? Thankfully we have just reopened for indoor dining and we can’t wait to see you here soon! Rest assured that we are taking our re-opening procedures very seriously. The safety of our guests and staff is of the utmost importance to us. We have an array of new safety protocols in place for our restaurant (indoor and outdoor dining) and our cozy cottages so you can truly relax, unwind, and unplug while you are out here. Are you ready to experience all that Nick’s Cove has to offer? Move out of the digital sphere and engage us in person. We are so ready!